Imagine a world where sending a message would take days, weeks, or even months. This was the case until 1971 when Ray Tomlinson invented internet based email. Email gained its popularity through the military because ARPANET encouraged it. ARPANET is the Advanced Projects Research Agency and is an international network that connects research organizations around the United States. Tomlinson wanted to create a system that allowed users to send information between different computers, rather than on the same computer. His invention created the possibility for one person to message another person on different devices within that network. Timeline of Email
While emails looked a lot different 54 years ago from today, there are some factors that stayed consistent. When Tomlinson created email, he developed the "@" symbol which showed the location of the sender. That same symbol is used today to display the email service providers (ESPs). While the invention is highly significant today, Tomlinson did not understand the importance of his invention. He was not trying to solve a problem but rather thought it would be a cool thing to invent. While inventing this 'cool' new thing, he created a form of communication is used 376.4 billion times per day. Here you can find the statistics on the usage of the emailing system.
Roughly 20 years later is when email picked up its popularity. Prior to the 90s, email was mainly limited to communications within one network rather than multiple. In 1988, Microsoft created the first commercially available email product: MS Mail. MS mail was a product for local area networks. One year later, the first server provider email with dial-up internet connections was formed by CompuServe. Following these inventions, there were constantly new inventions/updates that created the emailing system we know today. While the rise of other messaging platforms have also picked up popularity, instant messaging or video conferencing, email is still going strong. Email has become a critical tool for not only businesses, but digital services.
This cool new invention ended up revolutionizing communication which completely transformed the way we communicate today. Email has allowed for many benefits in modern society. Email allows for speed/efficiency, cost effective communication, and worldwide connectivity. Email allowed for speed and efficiency by eliminating the need for traditional postal services. However, this can be viewed as a negative because it places pressure on the need for an instantaneous response. A second way this revolutionized technology is by eliminating costs that come with phone calls and the postal service. When sending a letter in the mail, the sender needs to purchase a stamp, paper, and envelope to send their message to a recipient, however, when sending an email, all that is needed is wifi and a piece of technology that can be found in a public library. This is especially important for those contacting someone in a different country. When sending a text and/or phone call to someone in a different country, a significant phone bill is charged. One more benefit of email is the global connection it allows. Email allows people to stay connected across different time zones, critical for business or personal relationships, with zero cost.
While there are many positives, there are negatives too. Email contributes to the takeaway of personal touch. It reduces face-to-face interaction and handwritten letters that can eliminate emotional/personal connections. A second negative impact could be the information overload. Whether it be spam, or emails from an acquaintance, the overload of emails can lead to increased stress.
Without question, email has transformed communication by enabling faster, more economical, and worldwide contacts. Just like every technological advancement, it has its disadvantages. With these difficulties, email continues to develop along with modern communication and is still a vital tool in both personal and professional settings. What began as a straightforward experiment, has now grown into a vital tool with an even greater impact on society.